Privacy Policy

We are committed to protecting your personal data. This policy explains how Pragati Setu collects, uses, and safeguards your information when you use our app and website.

Last updated: February 22, 2025

Introduction

Pragati Setu ("we," "our," or "us") operates the Pragati Setu mobile application and website at pragatisetu.in. This Privacy Policy describes how we collect, use, store, and disclose information when you use our services. By accessing or using Pragati Setu, you agree to the practices described in this policy. If you do not agree, please do not use our services.

Information We Collect

We may collect the following categories of information:

  • Usage data: How you use the app (e.g., mock tests taken, topics viewed, time spent).
  • Device information: Device type, operating system, unique identifiers, and app version.
  • Communications: Messages you send to support or feedback you submit.
  • Payment information: When you purchase the "Premium" version to remove ads, the transaction is handled entirely by Google Play Billing. We do not see or store your credit card or bank details. We only receive confirmation that the purchase was successful.

"No Login" Policy

Pragati Setu is designed for privacy. We do not ask for your name, email, or phone number. Your mock test progress and premium status are linked to your Google Play Account or stored locally on your device.

How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our exam preparation services.
  • Personalize content (e.g., recommended PYQs and mock tests).
  • To process your "Premium" upgrade and verify your ad-free status.
  • Process payments and manage subscriptions where applicable.
  • Respond to support requests and communicate with you.
  • Analyze usage to improve app performance and user experience.
  • Comply with legal obligations and enforce our terms.

Premium Subscription & Ad Removal

If you choose to purchase the Premium version:

  • Ads will be removed from your interface.
  • This purchase is linked to your Google Account.
  • If you change your phone, you can "Restore Purchase" using the same Google account.

Cookies & Similar Technologies

Our website may use cookies, local storage, and similar technologies to remember your preferences, keep you signed in, and understand how you use our site. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

Data Sharing & Third Parties

We may share your information with:

  • Service providers: Analytics, hosting, and support tools that help us run the app (e.g., Google Analytics, Firebase, Google AdMob, Google AdSense).
  • Legal authorities: When required by law or to protect our rights and users.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security reviews. No method of transmission over the internet is 100% secure; we strive to use industry-standard practices to safeguard your information.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this policy or as required by law. Account data is retained while your account is active; after deletion, we may retain anonymized or aggregated data for analytics and legal compliance.

Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data.
  • Correct or update inaccurate data.
  • Request deletion of your data.
  • Object to or restrict certain processing.
  • Data portability (receive your data in a structured format).
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details in the Contact section. You may also have the right to lodge a complaint with a supervisory authority.

Children's Privacy

Our services are not directed to individuals under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us and we will take steps to delete such information.

International Transfers

Your information may be processed in India or other countries where our service providers operate. We ensure appropriate safeguards are in place so that your data is protected in accordance with this Privacy Policy and applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. For significant changes, we may also notify you via email or in-app message. Your continued use of Pragati Setu after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Pragati Setu
Email: mail.pragatisetu@gmail.com
Website: Contact Us page www.pragatisetu.in